Returns & Reverse Logistics
Returns Experiences to Power Long-Term Customer Value
Returns don’t have to be a burden — or a black hole.
At Scale3PL, you’ll turn reverse logistics into a clean, data-backed extension of your fulfillment flow. Items are processed with care, accuracy, and speed — so you can recover inventory and protect your brand presentation without the manual drag.
From returned to restocked
How Customer Returns Get Checked In
Return
Orders flow in automatically from your ERP — no manual uploads, no delays.
Restock
We scan, verify, and ship every order with 99.999% accuracy — 7 days a week.
Sell
Your customer gets their order fast, with real-time tracking and zero surprises.
What you get with Scale3PL
Compatible Returns
Loop, Aftership, and more — or bring your own.
Automated Inventory Sync
Returned inventory is scanned back into stock with real-time updates to Shopify or your ERP, and your dashboard.
Customized Rules & Processing
We’ll configure workflows that match your brand’s policies — even down to product condition or reason code.
Human-Based Expertise
Our team knows what it takes to get products checked back into stock — and we’re here when you need us.
Who we’re perfect for
- Brands receiving between 1K-100K customer returns / month
- Apparel, footwear, and accessories brands where condition + presentation matter
- Premium DTC brands that want a branded return experience (not just a label)
- Omnichannel sellers managing returns from retail, marketplace, and DTC
- Teams tired of manually restocking or tracking return status
- Operations leaders who need real-time visibility into returned stock
- Brands looking to reduce preventable returns through better QC + insights
Customer returns That add value
You’ve built an incredible brand — we make sure your operations keep up. From label to delivery, we process every return order clean, fast, and on-brand.